Chat Groups

Message subscribed families directly from Helperly instead of a separate group text or GroupMe — parents get an in-app unread indicator, no new app to install.

Chat groups list in Org Admin

Who's in a group

Every family subscribed to a schedule is automatically part of that schedule's chat group — there's no separate invite step. Post an update and every subscribed parent sees it.

Message retention

Chat history rolls off after a retention window: 90 days on the free org plan, 3 years on the paid $25/mo plan. Anything older than the window simply isn't shown — there's no way to browse past it, so treat chat as a supplement to overrides and closures for anything that needs to stay on the record long-term.